Return Policy
Refund & Return Policy
Last Updated: November 11, 2025
Thank you for shopping at PadelBoost.store!
We want you to love your purchase. If for any reason you’re not fully satisfied with your padel insoles, we offer a simple 30-day return and refund policy.
1. 30-Day Satisfaction Guarantee
If you’re not completely happy with your order, you may return it within 30 days of delivery for a full refund — no questions asked.
To be eligible for a return:
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The product must be in its original condition (clean and undamaged).
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The return must be initiated within 30 days of receiving your order.
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Proof of purchase (such as your order number or confirmation email) is required.
2. How to Start a Return
To initiate a return, please contact us through our Contact Page.
Our team will provide return instructions and details on where to send your product.
Please do not send items back without contacting us first, as this may delay your refund.
3. Return Shipping
We currently offer free return shipping for orders within our supported regions.
If you’re returning a product from outside those regions, return postage may be your responsibility — our team will clarify this during your return request.
4. Refund Process
Once we receive and inspect your returned item, your refund will be processed within 5–7 business days.
The refund will be issued to your original payment method.
Please note that depending on your bank or payment provider, it may take additional time for the refund to appear on your statement.
5. Exchanges
If you wish to exchange your product for a different size or type, please initiate a return first. You can then place a new order once your refund is processed.
6. Damaged or Defective Items
If your order arrives damaged or defective, please contact us through our Contact Page within 7 days of delivery.
We’ll arrange a replacement or refund as quickly as possible.
7. Contact Us
For any questions about returns, refunds, or exchanges, please reach out to us through our Contact Page. We’re here to help.